Complete system experience design for next generation of product line
MISSION
Drastically improve a product by creating its next generation.
Focus on usability and quality.
Design the hardware and software user touch-points.
Staying on brand, while also evolving the brand expression.
METHOD
Interviews and observations.
Workshops with users and production quality teams.
Refine interaction patterns for old features, invent new patterns for new features.
Sketching and rapid prototyping. Iterate with user feedback.
OUTCOME
User needs and system requirements.
Additional features identified and developed, to cover more complex use cases.
Increased usability, system performance and production quality.
A complete on-brand system experience.
CONTRIBUTIONS
Plan and perform research.
System interaction design; hardware and software.
Lead workshops.
Design product expression
Usability evaluations.
Observations during covid
Capture user needs
Inspiration board
Ideation
Exploring handle design
Workflow mapping
UI architecture adaptations
Examples of final UI
Usability workshop 1
Usability workshop 2
Prototype verification
Feedback through illumination
The final product in context
